Frequently Asked Questions

Q.  Where did the name "Mamacoke" come from?

A.  Mamacoke (the "mama" sounds like the "bama" in "Alabama") is a place on the Thames River in Quaker Hill, CT where I grew up.  I spent a lot of time fishing, hiking and watching trains there.  I used to take the boat out there everyday to run.  It was where the idea for this company was born.

A Google Earth image of Mamacoke Island.

Q.  What is the dimensional capacity of your equipment?

A.  I can process materials that are 24" wide, 18" tall and 16" thick.  The thickest material I can cut through is not really known.  I know I can cut materials at least 3/4" thick but this takes multiple passes and re-focusing of the lens.

Q.  What do you charge for custom work?

A.  I charge $35.00/hr for design/layout and $35.00/hr for processing time. 

Q.  If I am going to email you an image file, do you have a prefered format?

A.  I use Corel Draw to convert and handle image files.  I can convert most image files into a usable format.  If you are sending a file in something other than a .cdr format be sure to include a reference line of known dimension so that that I can re-scale the image to the correct size.  This is especially important for parts cutting operations.

Q.  Can your shop handle very large orders?

A.  This is a one man, occasionally one man and wife shop.  We can handle large jobs to a point.  Contact me for a quote and give me your desired lead time.  I will be as accurate as I can with an estimated time to delivery.  If the job is too big, I will let you know.